Sales Assistant - Charlotte

Atelier 4, LLC

www.atelier4.com

Company Overview

Established in 1989 in New York City and now with its headquarters in Charlotte, NC, Atelier 4, LLC is a leading provider of fine art logistics and related services, trusted by private collectors, galleries, museums, auction houses, and cultural institutions worldwide. With decades of experience handling fine art, decorative objects, and rare collectibles, we offer white-glove transport, storage, installation, custom crating, project management and consulting services.

Position Summary

The Sales Assistant will serve as the primary administrative support for the Sales Team, taking direction from senior leaders in the Sales Division, including the Chief Revenue Officer, Chief Strategy Officer, Director of Museum and Exhibition Services, and the Director of Private Client and Commercial Services. While the position is entry-level, it demands focus, a strong work ethic, and a team-oriented approach. A successful Sales Assistant has the opportunity to learn on the job about the fine arts services industry while also demonstrating potential to move upward within the organization to sales and project management roles with more complex responsibilities.

Responsibilities

Key Responsibilities

Data Entry and Database Management

Compile, assimilate, organize and enter data into the Company’s ERM and CRM systems, including inventory items such as artwork and collectibles, client data and related project or client information.
Obtain, organize, enter and disseminate project information, including pro formas, packing lists, client tax and legal authority documentation.

Project Management and Sales Support

Obtain, prepare and disseminate project documents such as Certificates of Insurance and Bills of Lading
Create “cases and tasks” in the Company’s ERM system to support Directors, Client Advisors and Project Managers in workflow management.
Assist with courier and travel arrangements for client projects and members of the Sales Team
Provide invoicing and collections support, preparing and disseminating invoices and/or notifying members of the sales team when invoice issuance is past due.
Under supervision from a senior member of the sales team, communicate directly with clients to obtain project details, necessary documents and other job-related information.

Requirements

Qualifications

Bachelor’s degree preferred; trade school, community college or experiential equivalent considered.
1+ year of experience in administrative support either full-time, part-time, internships or apprenticeships
Strong and demonstrated proficiency with database entry and database management, both in Excel / Sheets and in web-based ERM / CRM systems
Exceptional written and verbal communication skills
Demonstrated ability to learn new systems and new protocols in a niche business environment.
Demonstrated proficiency in Oracle NetSuite a strong plus, proficiency in MS Office Suite, especially Excel.

Key Attributes

Ability to learn and adapt to systems and business protocols quickly.
Deep respect for client confidentiality and discretion
Ability to prioritize and manage multiple tasks and duties concurrently assigned by multiple teammates.
Resiliency, resourcefulness and the ability to remain focused in a fast-paced environment.
Detail-oriented, native proofreader with excellent organizational skills.

Compensation & Benefits

Competitive salary commensurate with experience
Comprehensive health, dental, and vision benefits
401(k) retirement benefit plan
Paid time off and generous holiday schedule
Professional development opportunities and ability to advance within the organization.
Eligible for one WFH day per week after initial training period at manager discretion

How to Apply

Job Location

Charlotte, NC; remote at manager discretion
Work hours: generally, 9:00am to 5pm

Contact

Qualified candidates submit resume to work@atelier4.com. We will contact only the most qualified candidates. Thank you for your interest in Atelier 4! Atelier 4 LLC is an Equal Opportunity Employer.

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