PRINCIPAL ACCOUNTABILITIES:

Exhibit Development

Conducts research on science topics to develop educational messages, learning objectives and experiential goals, as well as develops scripts and narratives and conducts media/image research to shape the visitor experience for exhibits, both for CSC projects as well as for external clients as needed. Advises on exhibition and graphic design to ensure exhibit goals and objectives are met. Develops well-documented exhibit research outlines and writes and edits punchy, relatable exhibit copy. Conducts formative and summative evaluations to ensure and measure exhibit effectiveness. During and following exhibition installs, monitors exhibition punch list as required. Develops contacts and serves as liaison with outside advisors as required. Advises on budgetary issues related to research, and video and photo acquisition. Helps develop and maintain research and content development schedules. Serves as a resource for CSC staff on questions of CSC tone and style for written text, connecting with Marketing to suggest updates to style guide if needed.

Client Services

Assists clients in developing or refining learning objectives and experiential goals as needed to ensure exhibits we develop meet clients’ needs. Serves as a resource for best practices in exhibit and content development for external clients needing guidance. Writes and/or edits client content outlines, guest experience outlines, and/or exhibit text as needed. Helps to project-manage deliverables with clients as needed. Serves as a competent and confident representative of CSC in all interactions with outside clients.

Other duties as assigned.

EDUCATION AND EXPERIENCE:

High school diploma or GED required. Bachelor’s degree strongly preferred. Academic background in science a plus. Three to five years of experience in content development required; museum content development experience strongly preferred.

KNOWLEDGE, SKILLS, AND ABILITIES:

Requires proven, demonstrable skill in content development, research, writing and copyediting; science and/or exhibit writing skills strongly preferred. Compelling storyteller, adept at identifying narratives that will be relatable to a wide audience, with a special focus on connecting with traditionally underserved communities. Skilled in creative problem-solving, and in translating complex ideas into accessible experiences for museum visitors. Strong organization, coordination, and verbal and written communication skills. Desire and demonstrated ability to work effectively and efficiently in a collaborative team environment, connecting well with the design team as well as actively searching for opportunities to involve other departments in the exhibit development process. Deftly manages demands of multiple projects simultaneously while working within tight deadlines. Familiarity with database development and/or media production preferred.

Some evening & weekend hours may be required.

PHYSICAL REQUIREMENTS:

Work is primarily sedentary in nature. No special demands are required, however there are occasions that will require assisting with the production and installation of exhibits, which may require lifting of objects by hand or machine-assisted, using a variety of power and hand-tools, and the occasional delivery/transport of materials to/from the CSC warehouse, Oakland facility and the Science Center. Fabrication team is based at the Oakland site, so regular visits to that location will be necessary. Additionally, occasional travel to museum clients, vendors and/or advisory partners for meetings and installations may be required.

MACHINES AND EQUIPMENT:

Mac and PC computers and peripherals; various software including word processing, graphics, databases and spreadsheets; miscellaneous audiovisual equipment.