Duties & Responsibilities:

Greet and engage every customer, creating a welcoming store environment.

●       Answer customer questions and remain knowledgeable about all product categories.

●       Provide product recommendations through suggestive selling to enhance the guest experience.

●       Accurately ring up sales and operate the POS system according to company standards.

●       Process returns and exchanges professionally and efficiently.

●       Assist in stocking, organizing, and maintaining merchandise displays.

●       Ensure 100% adherence to the store’s daily Checklist System.

●       Work with cast members to maintain a clean, safe, and presentable store at all times.

●       Direct customers to different areas or locations as needed.

●       Support store promotions and special events to drive sales and guest engagement.

●       Assist with inventory counts and help track product levels.

●       Communicate guest feedback or concerns to store leadership.

●       Follow safety protocols and loss prevention policies at all times.

 Skills & Qualifications:

●       Strong communication and interpersonal skills.

●       Great at working with others and contributing to a team environment.

●       Excellent customer service and problem-solving abilities.

●       Experience working with a standard POS system preferred.

●       Positive attitude, reliability, and willingness to learn.

●       Must enjoy interacting with guests and thrive in a fast-paced retail atmosphere.

●       Attention to detail and ability to follow company procedures and policies.

●       Ability to multitask and manage time efficiently.

●       Strong organizational skills with the ability to maintain product displays

●       Professional appearance and demeanor that adheres to the company dress code policy, with reasonable accommodation for religious dress and grooming practices

Physical and Mental Requirements:

●       Comfortable working in a fast-paced, guest-focused environment with high guest traffic.

●       Ability to stock merchandise and lift up to 25 lbs.

●       Ability to stand and walk for prolonged periods.

●       Strong focus and attention to detail.

●       Clear verbal communication skills and ability to interact with guests and staff effectively.

●   Capability to read, write, and communicate effectively in English or other languages as required for job duties and safety requirements.

●       Correctable vision and hearing.

●       Skilled in the use of and manual dexterity to operate computers and office equipment.

●       Ability to work weekends, evenings, and holidays as scheduled, with reasonable accommodation for religious observances and practices